What We Do
Services
We run freight forwarding and customs brokerage operations on Southeast Asia-to-US trade lanes, with a reporting infrastructure built for retail supply chains that have to account for their freight emissions. The four service areas below cover most of what our clients need. If your situation doesn't fit neatly into one of them, contact us and we'll tell you whether we can help.
Freight Forwarding
We move ocean and air freight on Vietnam and Southeast Asia corridors to the major US import gateways: Los Angeles/Long Beach, Seattle, and Newark/New York. The bulk of our volume is FCL ocean freight, though we handle LCL consolidations and air freight when lead times or cargo profiles require it. Our carrier relationships are concentrated on these lanes deliberately: we're not a generalist forwarder trying to cover every trade route.
On the ocean side, we hold direct contracts with Ocean Network Express (ONE), Evergreen Line, COSCO Shipping Lines, and MSC on our primary Vietnam and Southeast Asia corridors, rather than booking through spot-market allocation. Direct carrier contracts give clients more predictable equipment availability during peak season. We manage AMS submissions, ISF filings, and all pre-arrival documentation. Port partners at LA/Long Beach, Seattle, and Newark handle drayage coordination on our standard lanes, with pre-negotiated chassis arrangements that reduce detention exposure.
For air freight, we route through major Vietnamese cargo hubs (Hanoi, Ho Chi Minh City) and coordinate with bonded facilities stateside for rapid customs release. Air is typically used for high-value, time-sensitive cargo where the freight cost premium is justified by inventory carrying costs or missed shelf dates.
We do not take on freight we can't run well. If your origin ports fall outside our primary lanes, we'll tell you upfront rather than quote you into a service we're stretching to cover.
| Service Specifications | |
|---|---|
| Primary origin markets | Vietnam, Thailand, Cambodia, Indonesia, Bangladesh |
| US destination ports | Los Angeles/Long Beach (POLB/POLA), Seattle (Port of Seattle), Newark/New York (Port Newark) |
| Ocean freight modes | FCL (20', 40', 40'HC), LCL consolidation |
| Air freight routing | Hanoi (HAN), Ho Chi Minh City (SGN) to LAX, SEA, EWR |
| Standard pre-arrival filings | ISF 10+2, AMS submission, Bill of Lading management |
| Transit time (ocean, Vietnam to POLB) | 18-24 days depending on carrier and slow-steaming schedule |
Customs Clearance and Compliance
We are a licensed customs brokerage. Our brokers handle entry filing, HTS classification, and all CBP-required documentation for shipments arriving at our covered US ports. HTS classification is done by our in-house team, not outsourced: classification decisions affect duty exposure, and we treat them as substantive work, not administrative throughput.
ISF filings are submitted no later than 48 hours before vessel departure from the foreign port, with a target of 72 hours on standard lanes where cargo documentation permits. Late ISF filings create penalty exposure and can flag shipments for increased exam rates. We track filing timelines and report exceptions to clients monthly.
UFLPA compliance has been a significant part of our workload since the act took effect. For retail clients sourcing from Xinjiang-adjacent supply chains or working with suppliers who have complex upstream sourcing, we support the documentation process: supply chain mapping, evidence packages for CBP review, and coordination with importers of record on rebuttable presumption responses. We do not provide legal advice, but we work closely with trade counsel when clients need it.
We also handle C-TPAT enrollment support for importers who want trusted trader status, and can assist with the supply chain security questionnaires that C-TPAT validation requires.
| Service Specifications | |
|---|---|
| License type | Licensed US Customs Broker (CBP) |
| Entry types | Formal consumption entries, Section 321 (de minimis), bonded entries |
| ISF filing window | 72 hours pre-departure (standard); 48 hours minimum |
| HTS classification | In-house, all chapters; binding ruling coordination available |
| UFLPA support | Supply chain documentation, evidence package preparation, CBP response coordination |
| Trusted trader programs | C-TPAT enrollment support, validation preparation |
Sustainability Reporting
We produce shipment-level carbon accounting for retail clients who need defensible Scope 3 freight emissions data. The methodology follows the GLEC Framework (Global Logistics Emissions Council), which is the standard most third-party auditors and CDP submissions are aligned to. Emissions are calculated at the shipment level using activity data we already hold: TEU counts, lane distances, vessel type, intermodal splits, rather than spend-based approximations, which produce numbers too imprecise for anything other than rough estimates.
Each client receives a quarterly emissions summary broken down by lane, mode, and carrier. At year end, we compile an annual freight emissions report formatted for direct use in sustainability disclosures and supplier questionnaire responses. The data covers ocean, air, and drayage legs where we manage the movement. For legs outside our scope, we flag the gap and provide the methodology a client's internal team or other logistics providers can use to fill it.
We also model intermodal alternatives and slow-steaming scenarios on request. If a client is considering shifting 20% of volume from air to ocean on a given corridor, or evaluating whether a carrier's slow-steaming schedule materially changes their emissions factor per TEU-mile, we can run that analysis against their historical shipment data. The output is a comparison table, not a recommendation, because the commercial tradeoffs are the client's call.
This service is available to current freight and brokerage clients. We do not offer it as a standalone product.
| Service Specifications | |
|---|---|
| Emissions methodology | GLEC Framework (activity-based, not spend-based) |
| Emissions category | Scope 3, Category 4 (upstream transportation and distribution) |
| Reporting frequency | Quarterly summaries, annual report |
| Data granularity | Shipment-level: lane, mode, carrier, TEU count, distance, emissions factor |
| Modes covered | Ocean (FCL/LCL), air freight, drayage (where managed by CRG) |
| Availability | Freight and brokerage clients only |
Trade Compliance Consulting
We offer trade compliance consulting for retail importers navigating US import regulations, particularly those with supply chains rooted in Southeast Asia. Most of this work falls into three areas: import regulatory guidance, C-TPAT enrollment, and supply chain due diligence documentation. We are not trade lawyers. For matters requiring legal opinion, we coordinate with outside trade counsel, but the operational and documentation work is ours.
Import regulatory guidance covers classification questions, duty rate analysis, country of origin determinations, and the increasing volume of forced labor compliance questions that arrive under UFLPA. For retail clients with complex sourcing structures, that last area has become a recurring need rather than a one-time project. We help clients build the documentation infrastructure to respond to CBP inquiries without starting from scratch each time.
C-TPAT enrollment support includes the initial application, supply chain security profile development, and preparation for CBP validation visits. C-TPAT status reduces exam rates and can materially affect cargo release timelines at the port, which has downstream effects on distribution center scheduling. We've put a number of retail clients through the process and know where the documentation gaps tend to appear.
Supply chain due diligence documentation is a growing area, driven partly by UFLPA requirements and partly by increasing retailer obligations under ESG disclosure frameworks. We help clients map their upstream supply chains to the factory and raw material level, identify documentation gaps, and build the evidence packages needed to satisfy CBP scrutiny or third-party audit requirements.
| Service Specifications | |
|---|---|
| Regulatory scope | US Customs and Border Protection (CBP), UFLPA, country of origin, HTS classification |
| Trusted trader programs | C-TPAT enrollment, security profile development, validation prep |
| Due diligence documentation | Supply chain mapping, factory-level evidence packages, CBP response preparation |
| Legal services | Not provided directly; trade counsel coordination available |
| Engagement format | Project-based or retainer; assessed on scope |
| Primary client profile | US retail importers sourcing from Vietnam, Southeast Asia |
Get in Touch
Request a Quote
If you're managing freight on Southeast Asia-to-US lanes and want to talk through whether our services fit your operation, send us the basics: origin markets, volume, destination ports, and any compliance or reporting requirements you're working against. We'll respond with a straight answer about what we can do and what it would cost.
Contact Us